Privacy Policy

Information we collect

• Contact details you give us, such as your name, email, phone number, company and business address.
• Request details about the coverage you need, such as dates, location, guest count and specific security requirements. These can include confidential details about your business, event or the people you protect.
• Payment details when you pay an invoice. Payments are handled by our payment processors, and we do not store full card numbers.
• Usage data such as the pages you visit, your browser and device, and your IP address, collected through cookies and analytics tools.

Our website assistant and forms

When you use the chat assistant on our site, it asks for your name, email and phone number so our team can follow up. Your messages are processed by an AI service provider to generate replies, and the conversation and your details are sent to the Ares team.

Information you submit through the chat or our contact and download forms is stored in our business email and secure spreadsheets so we can respond, prepare quotes and keep a record of your request. We may send you a confirmation email.

How we use your information

• To respond to your questions and requests, prepare quotes and proposals, and plan and deliver our security services.
• To send invoices and process payments.
• To send you the monthly Security Brief or resources you asked for. You can unsubscribe at any time.
• To run, secure and improve our website.

How we share information

We do not sell or rent your personal information.

We share it only with service providers who help us run our business, such as payment processors, email and hosting providers and the AI provider behind our chat assistant, and with the officers and staff assigned to your service, only as needed to deliver it.

We may also disclose information when the law requires it or to protect the safety of people or property.

Cookies and analytics

We use cookies and similar tools to keep the site working and to understand how visitors use it. You can block or delete cookies in your browser settings, though some features may not work as well.

How we protect information

We use secure storage, restricted access and regular reviews of our systems to protect your information. No system is completely secure, but we work hard to keep your data safe and treat client security details as confidential.

How long we keep it

We keep information for as long as we need it to serve you, keep business and tax records, and meet our legal obligations, then delete or anonymize it.

Your choices and rights

You can ask to see, correct or delete the personal information we hold about you, or tell us to stop sending you marketing emails. Contact us using the details below and we will respond promptly.

Client accounts

If you use the Ares Client Portal, your account details are stored securely and used to manage your bookings, agreements and requests.

Children's privacy

Our website and services are meant for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version here with a new "last updated" date.

Contact us

Ares Security Consulting Inc., 800 Third Avenue, FRNT A #1529, New York, NY 10022

Email info@aressecurityinc.com, phone (929) 560-6055